FAQs
Answers to some of your most common questions:
What are the Hospital hours?
You can find our current hours here >
Do I need to have an appointment?
Yes, we prefer by appointment to minimize your wait time.
What forms of payment do you accept?
Cash, Check, Mastercard, American Express, and Visa.
Can I make payments?
Payment is required at the time of service.
At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts, and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Some procedures require suture removal while other procedures use dissolvable sutures. Procedures involving sutures require them to be removed in 7 - 14 days depending on the type of surgery.
Do you board pets?
No, we do not board. Our receptionists can refer you to a boarding facility in the greater Houston area when you are ready for your next trip!
What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily during their stay. Cats are housed in a quiet, separate area, away from the dogs.